Refurbishing process

29 control points on every laptop

From reception to delivery, we inspect, clean and test every laptop. Here is how we do it.

See the process
Main refurbishing workshop
Our workshop · Ecoportatil
Devices revised
500,000+
Control points
29
Warranty included
Up to 3 years*
Happy customers
99%

The 8 main steps

An overview of our 29 control points. Every laptop goes through this strict process before reaching you.

  1. Reception and classification of laptops
    01

    Reception

    Every device is registered with its serial number, model and full technical specs.

  2. Visual inspection of the laptop
    02

    Visual inspection

    Thorough check of the exterior: chassis, screen, hinges, keyboard and every port.

  3. Hardware technical diagnostics
    03

    Diagnostics

    Full hardware tests: CPU, RAM, storage, battery and graphics card.

  4. Professional cleaning of the laptop
    04

    Cleaning

    Full disassembly and interior cleaning. Thermal paste refresh for optimal temperatures.

  5. Repair and component replacement
    05

    Repair

    Replacement of faulty components. SSD upgrade for maximum performance.

  6. Operating system installation
    06

    Software

    Clean operating system, up-to-date drivers and security patches applied.

  7. Final quality control
    07

    Final check

    Long stress tests. Temperature checks and real battery autonomy verification.

  8. Preparation and packaging
    08

    Delivery

    Protective packaging, compatible charger and warranty activation of up to 3 years*.

Our workshop

From the workbench to packaging: a look inside our workshop.

Main refurbishing workshop
Checking laptop logs
Assembling components
Manual keyboard reprinting
Cleaning process
Keyboard reprinting
Technician working on a laptop
Packaging area
Technician at work

Our quality guarantee

We trust our process. That is why we back every device with a full warranty.

  • Up to 3 years of warranty* Full coverage on every component
  • Specialised technical support An expert team at your disposal
  • 30-day free return No questions, no hassle
  • Eco-friendly commitment We reduce e-waste