Certified process

29 control points on every laptop

Every device goes through a strict inspection and refurbishing process with 29 control points. Here we show you the 8 main steps.

See the process
Process summary 29 points
01 Reception and classification
02 Full visual inspection
03 Technical diagnostics
04 Professional cleaning
+25 additional control points
+36.000
Devices revised
29
Control points
Up to 3 years*
Warranty included
99%
Happy customers
The process

The 8 main steps

An overview of our 29 control points. Every laptop goes through this strict process before reaching you.

01

Reception

Every device is registered with its serial number, model and full technical specs.

Reception and classification of laptops
02

Visual inspection

Thorough check of the exterior: chassis, screen, hinges, keyboard and every port.

Visual inspection of the laptop
03

Diagnostics

Full hardware tests: CPU, RAM, storage, battery and graphics card.

Hardware technical diagnostics
04

Cleaning

Full disassembly and interior cleaning. Thermal paste refresh for optimal temperatures.

Professional cleaning of the laptop
05

Repair

Replacement of faulty components. SSD upgrade for maximum performance.

Repair and component replacement
06

Software

Clean operating system, up-to-date drivers and security patches applied.

Operating system installation
07

Final check

Long stress tests. Temperature checks and real battery autonomy verification.

Final quality control
08

Delivery

Protective packaging, compatible charger and warranty activation of up to 3 years*.

Preparation and packaging
Our workshop

Where the magic happens

A glimpse of our facilities and the team behind every device.

Main refurbishing workshop
Checking laptop logs
Assembling components
Manual keyboard reprinting
Cleaning process
Keyboard reprinting
Technician working on a laptop
Packaging area
Packaging area
Technician at work

Our quality guarantee

We trust our process. That is why we back every device with a full warranty.

  • Up to 3 years of warranty* Full coverage on every component
  • Specialised technical support An expert team at your disposal
  • 30-day free return No questions, no hassle
  • Eco-friendly commitment We reduce e-waste
3* Years of warranty
+36k Devices revised
29 Control points
99% Happy customers
30 Return days